Industry NewsBy Brendon Grail
DSX submission to Support Coordination consultation
We are concerned that the Government may opt for a not-too-different to LAC model for its new Support Connection and Coordination (SCC) function. In our view, the LAC model is the wrong starting point. Read on to find how we believe the new SCC function should be designed.
Industry NewsBy Brendon Grail
Multiple levers available to Govt re market stewardship, ILO is an obvious one that hasn't been activated
The Government pushed through legislation that the Human Rights Commission says will cause harm. There are many other levers that the Govt could have (and still could) pull that would address their cost-containment objective. ILO is just one of those levers begging to be pulled.
Industry NewsDSX Editorial
NDIS SIL commissioning - a critically important market stewardship discussion
DSX acknowledges that the Government has not yet decided whether to go down the path of a commissioned panel of SIL providers, but the fact that it has been floated as an option, makes us very nervous. Nervous because there may be significant, harmful unintended consequences if a flawed panel design ends up being the new reality for Australia's 37,000 participants.
Industry NewsDSX Editorial
SIL Commissioning = significantly reduced choice and increased risk of harm for participants
The Government wants to significantly reduce the number of NDIS providers able to offer 24/7 supported independent living. Constraining participant choice in this way would be a return to the bad old days. Better regulation of SIL providers is however essential. We call on all SIL providers who engage in client capture (and there are many) to stop doing so. Both the Disability Royal Commission and the NDIS Review recommended an end to this harmful practice.
Industry NewsDSX Editorial
NDIS Provider Search is live
Frustrated with the (poor) quality of NDIS provider directories? We have built a provider directory that changes the game. We invited a group of 12 NDIS participants and carers to participate in a (paid) research workshop, and in total they identified 29 different weaknesses with NDIS provider directories that they had used. We used that to design a new NDIS provider directory.
Sector NewsDSX Editorial
Understanding the "Consent Can’t Wait" Initiative: A Guide for NDIS Providers and Participants
The Australian Government has launched the "Consent Can’t Wait" campaign to promote clear, respectful communication regarding consent. This article explores what this means for NDIS service providers and participants, focusing on building safer, more inclusive support environments.
Sector NewsDSX Editorial
Mastering the NDIS Provider Portal: Efficiency and Compliance in Service Delivery
The NDIS Provider Portal is the central nervous system for registered NDIS service providers, yet many do not leverage its potential. This guide explores how to optimise portal usage to streamline administrative tasks, ensure compliance, and improve participant outcomes.